Microsoft plans to offer the following competitively priced license options for our next release of Microsoft Dynamics CRM Online:
- Professional: For the core CRM users, who need the full capabilities of Microsoft Dynamics CRM including sales force automation as well as marketing and customer care. We believe most users will find this license best fits their needs.
- Basic: For sales, service and marketing users who need to manage accounts, contacts, leads, cases and access custom applications as well as for business analysts who require reporting capabilities.
- Essential: For light-weight users who need to access custom applications developed in house or by our vast network of partners.
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